CEO Cosmos & Avalon UK
Giles has over 25 years’ experience in the UK tour operation and cruise sectors of the travel industry. He is UK CEO of Cosmos and Avalon cruises, the experts in escorted tours, combined tour and rail journeys and ocean and river cruises, offering memorable holidays across 80 captivating destinations worldwide and part of the Globus Family of Brands. Giles cites his first role with the UK’s largest ski tour operator as a determining factor in developing his clear focus on putting the customer first in everything he does. An Executive Committee member of the Association of Tourism and Adventure Suppliers (ATAS), having been Chairman in its first year, and a member and past deputy Chair, of the Executive Committee for Cruise Lines International Association (CLIA) UK. Giles also runs his own small tour operation, South Downs Way Tours, is on the ABTA Membership Committee and a non-Executive Director of the Institute of Customer Service. In his spare time, he is a keen cyclist, runner and skier and recent convert to triathlons. Giles loves spending time with his family and, when time allows, drinking good quality Burgundy. His favourite travel destinations are: Cornwall, Chamonix, New Zealand and the Rockies.
“I have agreed to support the Forum because encouraging diversity and supporting good people to fulfill their potential, whatever their background, gender or ethnicity is vital to create future successful organisations and societies.”