Ana Brant is a visionary brand strategist, customer centricity expert, researcher, and published writer in the art and science of turning discerning, global customers into hard-core fans. Her unique talent takes a scalpel to the mindset and expectations of the world’s most affluent, powerful, and influential individuals. Born in Croatia, Ana holds dual citizenship and splits her time between Los Angeles and Europe where she oversees Guest Research and Experience Design for Dorchester Collection’s group of luxury hotels. Earlier in her career, she held various positions at The Ritz-Carlton Hotel Company and The Walt Disney World. She serves on the advisory board of the legendary British fashion brand Turnbull & Asser.
Brant is also a candidate for the Doctor of Business Administration degree at Pepperdine Graziadio Business School, expecting to defend her dissertation in summer 2021. Her research focus is grounded in the consumer culture theories and resource-based organizational strategies. She is a graduate of Rochester Institute of Technology where she received Master’s degree in Service Leadership and Bachelor’s degree in Hospitality Management. Her relentless intellectual curiosity led her to earn executive certifications in Innovation and Entrepreneurship from Stanford University as well as the Customer-Focused Product & Service Design from Cornell University.